Policy

Policy Effective Date: January 01, 2017

Crystal Brook Advisors is a Registered Investment Advisor in the State of New York and respects all clients and prospective clients (collectively termed “customers”), both past and present.

We collect personal information about customers from the following sources:

  • Information clients provide to complete their financial plan or investment recommendation
  • Information clients provide in engagement agreements, account applications, and other documents completed in connection with the opening and maintenance of their accounts
  • Information customers provide verbally
  • Information received from service providers, such as custodians, aboutclient transactions

Our firm does not disclose nonpublic personal information about our customers to anyone,except in the following circumstances:

  • When required to provide services our clients have requested
  • When our customers have specifically authorized us to do so
  • When required during the course of a firm assessment (i.e., independent audit)
  • When permitted or required by law (i.e., periodic regulatory examination)

Within our firm, access to customer information is restricted to personnel that need to know thatinformation. All access persons and service providers understand that everything handled in firm offices is confidential and they are instructed to not discuss customer information with someone else that may requestinformation about an account unless they are specifically authorized in writing by the customer to do so. This includes, for example, providing information about a spouse’s IRA account or to adult children about parentsaccounts, etc. To ensure security and confidentiality, our firm maintains physical, electronic, and procedural safeguards toprotect the privacy of customer information. We will provide you with our privacy policy on an annual basis per federal law and at any time, in advance, if firm privacy policies are expected to change.

Contact us: Crystal Brook Advisors P.O. Box 390 Mt. Sinai, New York 11766

212-579-5813

info@crystalbrookadvisors.com